Manage My Tickets
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      How to Manage Tickets with the Customer Portal

      Our new Customer Portal allows you to access all of your organization's tickets in one place, communicate with our support team efficiently, and have greater visibility into where your tickets stand. No more searching through email threads to get the answers you need! 

       

      The training video below covers the following topics:

      1. Signing up for the customer portal
      2. Submitting a ticket
      3. Visibility into all tickets from your organization 
      4. Communicating with the support team and ticket status


      Keep in mind that you will still receive email updates from our support team. Messages will be visible both in your email inbox and in the customer portal.