There is a new update for the mobile app, Alleva Connect, in the Google Play Store and the Apple App Store.
Please make sure your users have the latest version!
The update includes utilizing the latest Zoom software for video calls.
Incident Report Signature Issue: It was reported that the name and signature on the Incident Report were not always matching up correctly. This issue has been resolved.
New Med Administration status "Self Administered": A new actionable feature called “Self Administered” is available in Med Management and PRN Medication Administration.
All Day appointment enhancement: Previously, there was an issue where you could edit the time of an All Day appointment and the appointment would disappear off the Scheduler. We made some updates to fix this issue and enhance the user experience.
Print view of Admission Intake displaying as "Biopsychosocial Intake": There was an issue where the print view of the admission intake was given the title of the BPS. This issue has been resolved and all intakes should have the correct title in all views.
Questions?
If you have any questions or would like clarification on the updates above, please don’t hesitate to contact our team. We are always happy to help!
Experiencing issues after the update?
If you are experiencing an issue from the release, here are a few tips that might help:
Perform a hard refresh of the browser and clear your browser's cache (Click here to learn how to do that)
Make sure you are in the most updated version of Google Chrome. The Google Chrome browser will give you the best user experience in the Alleva EMR.
Release Notes and additional resources are available at support.helloalleva.com
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